CapeCode   > managed operations
Managed Operations allow clients to focus on their core business objectives while ensuring high levels of reliability. Through an Operational Analysis and Control (OAC) approach to services management, we ensure uptime, capacity and usability via Service Level Agreements (SLA's).

Our service contracts cover the core IT infrastructure, desktop support, applications administration, users support, hardware maintenance and moves and changes. We can also provide voice services such as PBX, handsets and pagers supported by a dedicated onsite IT help desk.

The benefits of Managed Operations from CapeCode include:

  • Free up internal staff to concentrate on core business objectives
  • Lower IT costs through economies of scale
  • Transfer of ownership and risk to an experienced support partner
  • Service Level Agreements (SLAs) to provide the highest quality of support
  • Greater control of costs and cashflow
  • Technology upgrades and consulting
  • Access to an experienced and skilled team of IT personnel
CapeCode and AmerIT partner on multiple state government ERP and Medicaid Management Information Systems solutions.
CapeCode signs up as sponsor for USA 1359 Team Shifty as they compete in regattas throughout the 2018 season and prepare for the 2018 J/24 National Championship in Kittery, Maine, ME in September 2018.
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