Managed Operations allow clients to focus on their core business objectives
while ensuring high levels of reliability. Through an Operational Analysis and
Control (OAC) approach to services management, we ensure uptime, capacity and
usability via Service Level Agreements (SLA's).
Our service contracts cover the core IT infrastructure, desktop support, applications
administration, users support, hardware maintenance and moves and changes. We
can also provide voice services such as PBX, handsets and pagers supported by
a dedicated onsite IT help desk.
The benefits of Managed Operations from CapeCode
include:
Free up internal staff to concentrate on core business objectives
Lower IT costs through economies of scale
Transfer of ownership and risk to an experienced support partner
Service Level Agreements (SLAs) to provide the highest quality
of support
Greater control of costs and cashflow
Technology upgrades and consulting
Access to an experienced and skilled team of IT personnel
CapeCode
and AmerIT partner on multiple state government ERP and Medicaid Management Information Systems solutions.
CapeCode
signs up as sponsor for USA 1359 Team Shifty as they compete in regattas
throughout the 2020 season and prepare for the 2020 J/24 North American Championship in Blue Point, Long Island, NY, in August 2020.
