Vital to a company's operations is its infrastructure and applications support
system. Through Help Desk operations and Desktop Support businesses
can maintain high productivity and maximum uptime.
CapeCode can help you achieve or exceed your
Help Desk Service Level Agreements (SLA's) by providing Operations
Management and Level I/II/III support. We have expertise with the following
applications:
Tivoli
LANDesk
Remedy
Epiphany, and more
Desktop Support keeps your staff up-to-date with the latest software,
operating systems and hardware. Our staff are trained to install/configure,
troubleshoot, and rollout solutions.
Windows Server 2008/2003/2000/NT, Mac OS 9, Mac OS X
Outlook Express/Outlook, Internet Explorer and Netscape Navigator
Anti-Virus, Anti-SPAM software
Patch management
Network connectivity
CapeCode
and AmerIT partner on multiple state government ERP and Medicaid Management Information Systems solutions.
CapeCode
signs up as sponsor for USA 1359 Team Shifty as they compete in regattas
throughout the 2020 season and prepare for the 2020 J/24 North American Championship in Blue Point, Long Island, NY, in August 2020.