CapeCode  > help desk & desktop support

Vital to a company's operations is its infrastructure and applications support system. Through Help Desk operations and Desktop Support businesses can maintain high productivity and maximum uptime.

CapeCode can help you achieve or exceed your Help Desk Service Level Agreements (SLA's) by providing Operations Management and Level I/II/III support. We have expertise with the following applications:

  • Tivoli
  • LANDesk
  • Remedy
  • Epiphany, and more
  • Desktop Support keeps your staff up-to-date with the latest software, operating systems and hardware. Our staff are trained to install/configure, troubleshoot, and rollout solutions.

  • Windows Vista/XP/2000/98/ME
  • Office 2008/2003/2000/XP (Word, Excel, Access & PowerPoint)
  • Windows Server 2008/2003/2000/NT, Mac OS 9, Mac OS X
  • Outlook Express/Outlook, Internet Explorer and Netscape Navigator
  • Anti-Virus, Anti-SPAM software
  • Patch management
  • Network connectivity
  • CapeCode and AmerIT partner on multiple state government ERP and Medicaid Management Information Systems solutions.
    CapeCode signs up as sponsor for USA 1359 Team Shifty as they compete in regattas throughout the 2020 season and prepare for the 2020 J/24 North American Championship in Blue Point, Long Island, NY, in August 2020.
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